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FCS offers a 1 year limited warranty against manufacturing defects and faulty workmanship. This does not include damage caused by misuse, inappropriate use or normal wear and tear. Faulty product validated under the warranty claim will be repaired or replaced at the discretion of FCS.
FCS will not be responsible for any costs, losses or damages incurred as a result of loss or use of product. All warranty claims must be made at the place of purchase or directly with FCS. Proof of purchase (receipt with date of transaction) is essential for all warranty claims.
* All FCS moulded composite fins are designed to break at the tabs when subjected to vigorous impact. This design feature aims to protect the integrity of the plug installation, and help prevent damage to the surfboard.
Faulty Products
Faulty items will be exchanged for new items within 2 weeks of receiving the product. If this product is not available, we will gladly exchange for any items to the same value or issue a refund. Either way you will be contacted by customer service to determine what is best for you.
FCS will happily cover the cost of shipping your new product.
Submit Your Warranty Return Request Here
For any other warranty requests, read our FAQs or contact our team directly here.
*proof of purchase – only products purchased directly from surffcs.com.au can be processed. Purchases made at a store or another online vendor, must be processed by them.
